The Ivy Collection
ASSISTANT RECEPTION MANAGER
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.
Were searching for a passionateAssistant Reception Manager .
T his is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands .
Benefits & rewards :
50% staff discount for you and up to 3 friends when you dine in our restaurants.
Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
Career Development and Training , including Apprenticeships.
Free food and drinks to the same standard that we serve our guests when you are working.
Extra holiday allowance for length of service, up to 5 extra days after 5 years.
You can take your Birthday as a day off – Guaranteed!
Cycle to Work Scheme.
Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of y our role as Reception Manager :
To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees welfare, safety and development.
To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge.
To supervise other receptionist, ensuring that the correct standards and methods of service are maintained.
To strictly adhere to the departments operational budget and ensure that all costs are controlled and expenditure approved.
To attend training and meetings as required by the Reception Manager.
To conduct and contribute to regular departmental communications meetings.
Manage the reception desk and the flow of service into the restaurant in the Managers absence
About you :
You have 1 years + experience in this position
Solution-driven individual able to work under the pressure of peak service
You love to wow guests with exceptional service
You have excellent English language skills
You are friendly and professional with plenty of charisma and flair
We know how to have a good time we love what we do. The key ingredient to our success is our dedicated, talented people and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. Its the Ivy way.