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Cardiff, South Glamorgan Zachary Daniels

Zachary Daniels are partnering with a luxury jewellery and watch business. This is a fantastic opportunity for a sales driven, motivational and inspiring manager or supervisor to join a business that is truly customer focused. This Business works with some incredibly popular Jewellery and Watch brands so 1-2-1 service is at the top of their priorities.

The Role:

The ideal candidate will have a minimum of 2 years management experience. They are looking for someone from the retail sector, who has experience in selling, delivering results and experience in motivating and inspiring their teams to exceptional 1-2-1 customer service. Ideal candidates would have jewellery or watch background- though not essential. Previous successful applicants have come from Luxury, Fashion or have a luxury background.

Other duties include:

  • Ensuring profit targets are met
  • Ensuring discounts and costs are kept within budget
  • Achievement of the floor sales targets through SMART targeting and delivery of floor, KPI and department targets
  • Performance management of floor colleagues, providing feedback and development opportunities
  • Delivering an exceptional customer service
  • Competitor analysis
  • Representing the Boutique and Brand at internal and external meetings
  • Organising daily and weekly routine tasks in line with policies and procedures through active delegation and participation Maintaining visual merchandising to company standards
  • Managing the till and associated transactional procedures
  • Participate in, and running floor / store training and out of hours meetings and VM changes as required
  • Completion of all training requirements through E learning and other sources
  • Ensuring all team members adhere to the company dress code standards at all times


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