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Bristol, Somerset Quarsh

Is delivering a great customer experience your passion? Do you have a desire to win and over achieve on targets? Do you want to support your team to succeed, lead by example and strive for continual improvement? If so this could be just the role you are looking for!

A unique opportunity has arisen for an outgoing individual committed to the highest level of customer service to join and support our team at our Cribbs Causeway store.

Tileflair has been supplying the trade and public for 45 years and we love what we do! Our mission is to help customers Create Something Beautiful by providing the best possible customer experience. With a proactive, self-motivated attitude you will support your Branch Manager to guide and lead the team to meet or exceed targets and deliver a truly exceptional customer service experience so that they will want to return again and again.

Serving trade and retail customers, your previous experience is less important than your future potential. The successful candidate will be enthusiastic, results orientated, energetic and persuasive. Working alongside the Branch Manager you will take responsibility for all aspects of the store, including motivating the team, delegating tasks, driving sales and business development and developing strong working procedures.

Ideally you will have prior supervisory experience in a branch environment, however we at Tileflair consider your potential and willingness to do a good job is more important than your past work experience, so this position may suit either an established Assistant Manager or someone looking to take their first step into management. What we are really interested in is the kind of person you are and your ability to delegate tasks, set an example, achieve targets and remain calm and focused under pressure.

In return you will receive on the job training in a role that will see you undertaking a wide variety of tasks, in a friendly supportive environment where your achievements will be recognised and your suggestions are gratefully received.

"One of the things I like most about working for Tileflair is the fact that you are made to feel like and important part of the business, you're not just a number. Everyone in the company is just a phone call or email away and will always try to assist you as best you can. Working in a store from the very start of its life-cycle, I feel an overwhelming sense of pride and accomplishment when we achieve our goals and aspirations as a team." (Trainee Assistant Branch Manager, joined December 2018)

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