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Aviva plc

We are looking for an expert CRM (Customer Relationship Management) system user, who has prior experience of building, quality checking and deploying marketing campaigns, to undertake the position of Adobe Execution Manager. Prior knowledge of Adobe Campaign is essential, plus we need someone with a tech savvy, data analytical mindset, who enjoys solving CRM issues, and can work collaboratively, suggesting and contributing to campaign ideas with ease.

A bit about the job:

This is a new role within our CRM Centre of Excellence, which sits within Aviva’s wider Customer & Marketing team. You will report into our Adobe Execution Lead and will be tasked with delivering campaigns, via Adobe Campaign, to support acquisition, cross sell, customer engagement and retention across all Aviva products. You will also be responsible for the maintenance and optimising of all BAU campaigns, as well as accountable for building new, innovative campaigns.

Aviva introduced “smart-working” in 2020 and encourage flexible working; however, the successful post-holder will need to be based a commutable distance from our London, Norwich, Bristol or York offices.

Skills and experience we’re looking for:

Prior experience undertaking a CRM focused marketing role, with system experience of Adobe Campaign.

Knowledge of contributing to data briefs, developing workflows, and deploying marketing campaigns via the Adobe CRM system, ensuring recommendations are made to improve campaign performance.

Experience of building and executing campaigns across multi-channel touchpoints including: paid media custom audiences, email, SMS and push notifications.

Ability to manage, and meet deadlines for, multiple campaigns, at different stages, simultaneously.

Strong analytical skills are needed to complete campaign reporting and insights tasks successfully.

What you’ll get for this role:

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Starting salary: National circa £40,000, London based salary between £50,000 – £60,000 (depending on location, skills, experience, and qualifications)

Bonus opportunity – 10% of annual salary Actual amount depends on your performance and Aviva’s

Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.

29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.

Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts.

Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.

Brilliantly supportive policies including parental and carer’s leave.

Flexible benefits to suit you, including sustainability options such as cycle to work.

Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Sahra Abdulla a call on or send an email to .

We help our 18 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.

So, we’re passionate about helping our 22,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.

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