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Preston, Lancashire Reed

Internal Account Manager

Our client are a market leading, family run wholesaler/manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. This business has grown year on year, they have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure.

The Internal Account Manager Role within the sales department encompasses a variety of telephone and administration duties, including:

· Dealing with customers by both Telephone & Email

· Taking orders and inputting them onto the system for despatch

· Giving advice on products and services.

· Query resolution

· Development of Accounts within Designated Sales area with Field Account Manager

· Identify Deficit Accounts and work with Field Account Manager to develop

· New Account Follow up on designated sales area

· Follow up on FAM visits where required

· Follow up on Sampling placement

· Pro-active calls out to designated sales area when required

· Negotiation and review of customers terms within guidelines

· Attend and play a construction part in sales team meetings / conferences.

The successful candidate will possess the following attributes:

· Friendly and confident manner

· Computer literate

· Desire for excellent customer service with a "can do" attitude.

· Flexible approach

In return our client offer an attractive package including full in-house training, company pension, health benefits, ride to work scheme, childcare vouchers, and a competitive salary with bonus scheme. £20,988 + bonus scheme

Hours: 38.5 hours per week

Shifts: Varying shift patterns from Monday to Friday working between the hours of 8:30am to 6:00pm

Holiday: 20 days holiday, rising to 25 after 3 years' service, plus up to 3 additional days per year awarded quarterly for 100% attendance

Location: Situated within 3 minutes drive of junction 31A, on the M6 with free car parking. We are also located on a busy bus route, with buses to Preston and surrounding areas at regular intervals.

Please send your up to date CV to or call for more information.

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